Content Manager, Digital Marketing & Media

We are seeking a Content Manager, Digital Marketing + Media to join our North American Digital Marketing team to focus on enhancing and driving our content-marketing needs.

Our ideal candidate will have a strong foundation in content production, digital marketing and media to elevate and carve out a unique space at the intersection of culture, coffee, food and lifestyle for De’Longhi. Established experience in managing creative agencies, freelancers and media/publisher partners is a must. You will focus on driving engagement, brand differentiation and acquisition across the marketing funnel through your content development efforts.

Reporting to the Director of Digital Marketing + Media, this person will be responsible for supporting the strategy, development and execution of content-led marketing campaigns for De’Longhi. This role will work in a highly collaborative, fast-paced environment, partnering with key stakeholders across Marketing, Product, Channel, PR, eCom/eCRM and HQ. Coffee and espresso lovers are a plus.

De’Longhi America Inc., located in Upper Saddle River, NJ is the North American HQ of the De’Longhi Group, and is responsible for US, Canada, and Mexico for the De’Longhi, Kenwood, and Braun brands. De'Longhi entered the North American market in the early 1980s, and is one of the world's leading players in the household applicance sector.

De'Longhi was voted one of the Forbes “World’s Best Employers” in 2021.

• Foster deep partnership and collaboration with Marketing Communications Managers, eCom/eCRM, social teams and other key stakeholders to lead, develop and execute content marketing needs across the funnel for owned, earned, paid and experiential
• Partner with Marketing Communications to create strategic creative and content marketing briefs that leverage brand, consumer and channel data and insights and map back to business objectives
• Act as key liaison to lead and develop the project plan, timing//key milestones, briefing process and integrated campaign project management
• Partner with Social Team to provide brand consistency and collaborate on content development and assets
• Partner with the Brand, Media, PR and Channel Leads on asset requests and asset management. Channels include but are not limited to De’Longhi-owned Channels (Brand Site/Landing Pages, Email, Events, PR, In-Box) and Paid Media + Partners (Video, DCO/Display, Paid Social, Publisher Content Programs, etc.)
• Partner closely with the Digital Director and eCom team to keep the brand websites fresh and current as per agreed upon content marketing calendar and SEO requirements
• Management and maintenance of creative assets, DAM and rights for all brand-owned assets.
• Negotiation and management of scope of work efficiencies and economies of scale across agency, vendor, and other partners
• Provide ongoing insights (brand, industry, competitive, market), trends, best practices and data on content marketing efforts and consumer engagement

• 7+ years of working experience in content marketing, project management and/or production; experience with a premium/luxury brand, digital media and/or entertainment a plus
• Experience managing video and photoshoots as well as event production a plus
• Bachelor’s Degree required
• Highly organized and detail-oriented - can carry out complex tasks flawlessly and with minimal oversight. Time management skills are vital to manage multiple projects simultaneously
• Ability to work proactively, independently and reliably in a fast-paced collaborative environment
• Outstanding communication, interpersonal and team skills, comfortable with presenting in groups as needed
• Independent problem solver who thrives in solving new problems, knows how to pivot in a pinch and come up with creative solutions
• The ideal candidate is passionate about coffee, food, premium lifestyle, content, media & entertainment

What we offer

Benefits Include

• Hybrid work structure: 2 days per week remote
• Medical, dental, vision, basic life & long term disability insurance
• Flexible Spending Account
• Voluntary ancillary benefits
• Company matching 401(k) plan
• Paid time off including vacation, personal, sick days, and company holidays
• Year round early close Fridays
• Great team environment: collaborative, open door policy, flatter hierarchy with access to communicate with senior leadership
• Entrepreneurial spirit thread throughout the company, giving you the opportunity to be the owner of your role

Our Core Values

Ambition, Courage, Passion, Competence, Teamwork, Heritage, Respect

De'Longhi America is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws.

If you need a reasonable accommodation because of a disability for any part of the employment process please contact hr.us@delonghigroup.com.