Demand Planning Manager

Job Locations US-NJ-Upper Saddle River
Supply Chain/Logistics


De’Longhi America, headquartered in Upper Saddle River, New Jersey is the North American subsidiary of the De’Longhi Group. Our parent company was founded in Treviso, Italy and has built its global reputation as a cutting-edge leader in innovation, product design, and performance. The De'Longhi brand entered the North American market in the early 80’s with the first ever portable radiator; transforming the home heating industry. Building on our success, the brand has continued to make strides in developing new technologies and revolutionizing the home appliance category. De’Longhi is an international leader with a presence in over 45 countries and products in three main categories: espresso/coffee, premium appliances/specialty cooking and home comfort. After more than a century of perfecting its products, we remain committed to continuing our mission of creating exceptional products that improve the lives’ of the consumer through innovative technologies and unparalleled design --- bringing convenience and style into every customers’ home; making the everyday better.


De’Longhi America, Inc. is seeking a Demand Planning Manager to lead the Demand Planning team and further develop forecasting and inventory management processes for De’Longhi North America, which includes US, Canada, Mexico, and Latin America.  This role is directly responsible for driving improvements in forecast accuracy, fill rate, and inventory turns while assuring inventory is balanced in the right locations at the right time in the right quantity.  This is a critical leadership role in the De’Longhi America Supply Chain organization. 


  • Develop, coach, and mentor a team to support the Demand Planning and Inventory Management Functions
  • Develop, oversee, and facilitate the monthly S&OP process to optimize supply and demand flow across all categories for North America
  • Improve both top-down and bottom-up Forecast Accuracy through developing and maintaining key performance metrics at different execution levels and across different functions to identify root causes and corrective actions
  • Develop appropriate statistical modeling techniques as a key input to demand planning decisions.
  • Identify and drive scalable demand planning process improvements and system enhancements
  • Develop and manage appropriate inventory strategies supporting both local and global inventory turns targets
  • Maintain ongoing communication with all overseas factories, central planning teams, freight forwarders, carriers, and customs brokers to assure timely and accurate supply flow
  • Maintain and manage key vendor partnerships supporting the inbound flow of goods
  • Deliver rolling Demand Plan to the Central Planning function and assure the corresponding production schedules meet the Demand and Inventory plans for De’Longhi North America


  • Bachelor’s Degree or equivalent work-related experience
  • 10+ years of experience in Demand Planning, Forecasting, or Supply Chain, preferably in consumer durable goods
  • At least 5 years of management / leadership experience
  • SAP APO or other Forecasting Systems Experience
  • Experience utilizing statistical models in a business environment for decision making
  • Advanced knowledge of Microsoft Office including Excel and PowerPoint


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